One thing I pulled away from chapters 7 and 8 is the need to have a plan in place before taking action. I can apply this directly with the ICRH project. When the project was just starting it seemed like it was un organized and it was difficult to find the right direction to work in. Eventually we took a step back and applied the steps of: 1) exploring and defining the participant experience, 2) creating the right environment, then 3) engaging the community. After our group got re organized, it became far easier to do the project
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